Exploreone Aurora Ii Flat Black 114mm Slow Motion Az Mount Telescope

With a substantial aperture of 4 ½ inches, the ExploreOne 114mm Aurora Reflector Telescope is designed to unveil exhilarating deep-sky treasures. Offering a focal length of 500 mm and equipped with two premium Plossl eyepieces, this reflector model allows the user to experience ancient starlight in the form of galaxies, nebulae and star clusters. To produce its well-defined images, the scope combines superior optics and a sturdy mount with smooth motion controls. It also comes with a fully adjustable metal tripod and a red dot finder for locating coveted celestial targets. This easy to operate telescope is a great choice for budding, young astronomers who want to do some serious observing, families in search of a backyard telescope or science classrooms with an opportunity for some night sky observing.

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Features:

• This ExploreOne Aurora II reflector has a generous 114mm aperture that swallows up lots of light to showcase deep sky beauties like galaxies, nebulae and star clusters.
• Two interchangeable Plossl eyepieces give you magnifications of 20x and 52x.
• Slow-motion controls allow for subtle adjustments when moving the telescope up, down and side to side.
• The full-size tripod is fully adjustable and includes an accessory tray for holding extra eyepiece.
• Use the red dot finder to locate observing targets.

How can I contact the PopWild store?

Email: storesupport@shoppopwild.com

Hours: Monday through Friday, 9 am to 5 pm EST

We typically respond to emails within 1 business day of receipt.

ORDERS AND SHIPPING

How long will it take to receive my order?

Orders typically take 7 – 10 business days to ship, depending on the order. Most orders are custom made and printed on-demand. Delivery time varies based on your location and size of your order and within the contiguous U.S. may take 4-10 days in transit.

How do I track my order?

You will receive a confirmation email when we receive your order. If you do not receive the confirmation message within a short time of placing your order, please check your Spam or Junk folder just in case the confirmation email got delivered there instead of your inbox. If so, make sure you mark the confirmation as Not Spam, which should allow future messages to get through to you. Once your order has shipped, you will receive a confirmation email with your tracking information.

What are your shipping rates and methods?

For U.S. Domestic & International orders, we will use USPS, UPS, Fedex, DHL, or another carrier to ship to most locations always choosing the most beneficial. Alternative carriers may be selected at our sole discretion to meet shipping requirements.Your final shipping cost and all taxes are displayed at the point of checkout. No duties and taxes will be applied to your order post purchase.

RETURNS AND EXCHANGES

What is your return policy?

We want you to love your purchase. If you’re not 100% satisfied, we accept returns or exchanges within 30 days from the date you received your order, and you will be charged a 15% re-stocking fee. Shipping fees are not refundable.

Note that items must be returned unused, in the original condition and packaging. Customer pays return shipping.

How do I return or exchange an item?

We accept returns or exchanges within 30 days from the date you received your order. Please contact customer service at storesupport@shoppopwild.com with your name, order number and reason for returning the item(s).

Customer service will respond via email within 1 - 3 business days with instructions or how to return or exchange.

Who pays for shipping on items for returns?

You will be responsible for paying the shipping costs for returning your item. Original shipping costs are non-refundable.

Who pays for shipping on items for exchange?

You will be responsible for paying the shipping costs for returning your item. We will send the new item out to you at no extra cost.

What if I’ve received the item as a gift and I want to return or exchange?

Please contact customer service at storesupport@shoppopwild.com for returns/exchanges of gifts. Customer service will respond via email within 1– 3 business days with instructions.

DEFECTIVE OR INCORRECT PRODUCTS

What if an item is damaged, defective, or incorrect?

If you receive an item which is damaged, defective, or incorrect, please send a photo of the item and the defect or damaged area to storesupport@shoppopwild.com. Please include your name, email and order # in your correspondence. We will review the photo and respond with further instructions. In confirmed cases of an item being damaged, defective, or incorrect, the customer will not be responsible for return shipping.

CANCELLATIONS

Do you accept cancellations of an item/orders prior to
shipping?

Once orders are received, they are immediately sent to our partners for production and distribution centers for processing and shipping.

In rare cases, we may be able to cancel your order before it ships. Please contact customer service at storesupport@shoppopwild.com with your name, order number and reason for the cancellation.

Customer service will respond via email within 1 – 3 business days to advise whether your cancellation has been accepted.

REFUNDS

How long until I receive my refund?

Please allow 7 - 10 business days for your return to be processed by our warehouse. The amount of time for the refund to reflect back on your account will depend on your financial institution. Please contact your bank, credit card company or other financial service provider for questions about timing of returned funds.